IT Support

Reliable Support when it's needed

Comtech Support has been looking after IT for businesses across the Central Belt of Scotland since 2008. Not a call centre, not a ticket queue — certified technicians who answer the phone and, when it makes sense, turn up in person.

We work with SME businesses, home businesses and sole traders from Ayrshire through Renfrewshire and Glasgow to Edinburgh. Whether it's a server that needs replacing, an office network that keeps dropping out, or a business that has quietly never had a working backup, the first conversation is free.

We're Microsoft Specialists — Windows servers, Windows PCs and laptops, and Microsoft 365 — that's where our certifications and experience lie.

Call 0141 673 5316 | support@comtechsupport.co.uk

How quickly we respond

Typical response time is 8 hours, and on most occasions we can be with you the next working day if required. Much of it we can fix remotely the same day. If it's urgent, phone rather than email — that's always the faster route.

How we work with clients

Most of our business clients are on a support contract covering telephone, email and remote support, server and Microsoft 365 administration, software support, and monitored backup and disaster recovery. Contracts are quoted to suit the size of your team.

Project and ad-hoc work is charged at our standard rates:

  • Site surveys and consultations — FREE.
  • Workshop diagnosis — FREE. Bring it to us and we'll tell you what's wrong before you spend anything.
  • Call-out — £24 inc. VAT (£20 + VAT) anywhere in the Central Belt of Scotland.
  • On-site time — £60.00 per hour inc. VAT (£50.00 + VAT).

You'll always be quoted before work starts. Nothing appears on the invoice that you haven't already agreed to.

What we do

  • Business IT support — support contracts covering phone, email and remote support, servers, Microsoft 365, software and backup.
  • Microsoft 365 management — setup, migration, licences, mailboxes, multi-factor authentication and proper backup of your 365 data.
  • Cyber security & backup — on-site and off-site backup and disaster recovery using Datto, and protection that's monitored rather than installed and forgotten.
  • Networking & Wi-Fi — wired and wireless installation, coverage problems, switches and access points, small office networks.
  • Computer & laptop repair — diagnostics, hardware replacement, virus removal, data recovery and performance restoration for you and your staff.
  • IP camera installation — system design, PoE cabling, recording and secure remote viewing, plus repairs to existing systems.
  • Website design — small business and e-commerce sites built to be found, with hosting and support from the people who built them.
  • Hardware supply — new and professionally refurbished servers, computers and laptops, supplied under warranty and configured for you.

Above and Beyond

Where a job calls for a skill set outside our own, we'll say so and put you in touch with someone we trust — or bring them in alongside us and manage the work ourselves. Working the same area since 2008 means a network of associates and contractors we've known for a long time, so you get the right person rather than the nearest one.

No Fix, No Fees

If we can't resolve the fault, you don't pay for the attempt. That's been our position since 2008 and it hasn't changed.

Where we work

Glasgow, Paisley and wider Renfrewshire, Ayrshire, Edinburgh and the Central Belt of Scotland. Remote support is available anywhere; on-site visits are arranged by appointment from our base at 2 Fitzroy Place, Glasgow G3 7RH.

Common questions

How quickly can you look at it?

Typical response time is 8 hours, and on most occasions we can attend the next working day. Much of it we can resolve remotely the same day. Phone for anything urgent.

What does it cost?

Site surveys, consultations and workshop diagnosis are free. Most business clients are on a support contract quoted to suit their team. Project and ad-hoc work is £24 inc. VAT call-out (£20 + VAT) and £60.00 per hour inc. VAT (£50.00 + VAT) on site.

What if the job isn't one for you?

We'll tell you, and more often than not we'll know the right person. Working the same area since 2008 means a network of associates and contractors we trust, and we'd rather point you at them than take on work we're not best placed to do.

When are you open?

Monday to Friday, 9:00am to 5:30pm. Call 0141 673 5316 or email support@comtechsupport.co.uk.